DESCRIPTIONS OF PRESENTATIONS

Misconceptions in Communication -- Say What?

When you communicate with someone, don't you know exactly what you mean? And, isn't it the rest of the world that is messed up? Is there something a “little” wrong with those odds?

Clear and open communication between individuals is something we take for granted that we "automatically" do well. We don't! We will look at the truly "Dirty Dozen" of our communication and start bonding with people rather than repelling them.

After all, communication is the only way that we have to relate to one another. We can all improve and hone our communication skills.

Working With Adults – Yes, Age Does Matter!

We tend to teach people as we have been taught. Where did we learn this method? In school.

In school we were children and were taught and learned as children. The workplace is different. We are now adults, and we want to be treated and taught as adults.

Working with children is called "pedagogy". Working with adults is called "andragogy", and it's a whole new ballgame.

In this seminar we will understand the new approach to working with adults, how to help them be successful, and how to provide a working atmosphere for motivation.

Generations: Does Age Really Matter?

Working with adults becomes more complicated each day. We are living in a very small world with constant change and widening diversity. Bringing out each adult's best and blending the gifts that each generation has to offer is the goal of this session. We will present demographic profiles of the Silent Generation, Boomers, Generation X, and Millennials to better understand why each generation responds as it does and how to work, motivate, and meet the needs of people on your staff.

Mapping Our Minds: Finding the Route That is Right For Us

Okay, I have all the information. Now what do I do with it? Have you ever been under the gun on how to pull information together quickly and logically? The goal of this seminar is to show you how to do this. We will go beyond linear thinking and learn how to blend and organization information in a few simple steps.

Establishing authority and gaining respect in our business interactions are the hallmarks of being a professional. We all know bits and pieces of correct business behavior. Good instincts help, also. Knowing how to put together and implement in our behavior what is considered appropriate conduct in the business environment is our goal. The fine tuning of small matters will help us make big, lasting, and effective impressions with our colleagues.

“Snips and snails, and puppy dog tails; and sugar and spice and everything nice.” Well, if this is all we are made of, then no wonder we have trouble relating effectively to one another!

We are different! In the way that each gender communicates, there is no right or wrong or bad or good; there just is! For the most part, change is evolutionary and a slow process; that is the bad news. We are changing; that is the good news. It is important for us to understand how the other gender communicates. In this understanding we break down barriers and increase the efficiency of our personal and professional interaction. This, in turn, builds bridges that span the work hours making our "way" of communicating easier to identify and interpret.

Within sixty seconds a person will make eleven different assumptions about you such as how much money you make, how successful you are, what you do for a living, and even down to what type of person you are morally. These assumptions are based on one thing -- the way you look.

Our choice of colors, our posture, our walk, our eye contact and our clothing are all sending non-verbal messages to others. The bottom line is "we cannot not communicate." Learn what your non-verbal communication is saying about you.

“There is no accomplishment so easy to acquire as politeness and none more profitable.” George Bernard Shaw.

Etiquette is French for "ticket;" and when we know how to use this ticket, it will open many doors for us. Etiquette is not just about what fork to pick up or how to hold a glass. Etiquette is the ability to make people feel relaxed and at ease in most situations. The rules of etiquette may change, but good manners never go out of style.

On the list of the 10 most common fears, public speaking is number 1 and death is number 7. This means that most people would rather die than speak in public! And, NO, speaking in public is not a natural born skill. It is something that you learn to do.

There are techniques that make each trade look more skillful. Professional speaking is no different. Dr. Metzger shares over 30 years of training and experience on how to present to adults and relate to audiences of 2 or 2000. You will learn how to fine-tune your words, style and rapport. In addition, you will learn how to relate to different types of people in your audience and talk to -- not down to -- adults.

Do you hand others your business card only later to see it discarded on a table or in a trash can? It is a blow to your ego and a loss of your identity. Our goal is to have others so interested in us and what we do, that they ask us for our card. When others ask, they usually keep.

Networking is more than a one-shot deal. Networking is building alliances that will last us our business lifetime. And, no, it isn’t true that “it’s not what you know, but who you know.” The essence of networking is “who knows you.” We will develop a "Seven Point Introduction" to make us memorable, remarkable, and viable in the workplace.